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Food & Beverage Manager (multi-venue) - Golden Coast Leisure Park
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Food & Beverage Manager (multi-venue) - Golden Coast Leisure Park
Location: Golden Coast Leisure Park, Station Road, Woolacombe, EX34 7HW
Salary: £36,000 PA
Contract Type: Permanent
Hours: Full time, 40 hours over 5 days each week. Shifts will include evenings, weekends and bank holidays.
About the Role
With overall responsibility for the food and beverage service across the venues you will oversee all aspects of the service and the staff, leading by example with a friendly and professional approach. Ensuring our customers are having the best experience possible is an integral part of the role, whether it is dealing with complaints swiftly, mentoring the team in customer service excellence or just getting stuck in to whatever tasks need completing during a busy shift. Achieving KPIs related to stock management, wage percentages and team development will be a key part of this role.
Typical duties and responsibilities include:
- Oversee the daily operations of all food and beverage outlets within the holiday park
- Develop and implement strategies to increase sales and improve guest satisfaction
- Create and manage budgets for all food and beverage outlets
- Train, supervise and manage a team of food and beverage staff across multiple venues
- Maintain inventory and ordering of food and beverage supplies across multiple venues
- Monitor and control stock levels, waste and wage percentages across multiple venues
- Collaborate with other departments to ensure excellent customer service and positive interactions
- Develop and motivate the team to achieve their full potential
About the Person
You will need to have previous experience of managing a food and beverage service and be able to demonstrate effective measures for reducing waste and increasing sales. You will also need to have previous experience with managing and developing a staff team and be able to demonstrate effective ways of motivating the team to achieve excellence. Good knowledge of the licensing laws (plus a personal license) and food standards agency code of practice is essential.
Above all, you will need to have the right attitude. Our customers are at the heart of everything we do and so we expect you to do everything in your power to make their Verdant experience the absolute best it could possibly be. We don’t believe in ‘that’s not my job’ so you will need to be adaptable and flexible to help the wider park team meet and exceed our customers’ expectations.
Skills and experience required:
- Proven experience as a multi-site F&B Manager or a similar role
- Experience managing multiple venues, stock control, and managing wage percentages
- Strong leadership and people management skills
- Strong financial acumen and ability to create and manage budgets
- A good knowledge of relevant Licencing Laws and food safety standards
- Excellent communication, numeracy and organisational skills.
- A flexible, friendly and professional manner.
- A strong commitment to delivering consistently exceptional customer service.
Benefits
Benefits: When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
- Enhanced annual leave entitlement with length of service;
- Save money with our online discount platform;
- Discounts on park breaks for you, your friends and your family;
- Discounts on park facilities, including restaurant and leisure;
- An annual 'Verdant Experience' – a park break, but with no charge!;
- Access to a 24/7 confidential counselling and advice line;
- Opportunities for recognition and reward;
- Training & development opportunities
Interested?
For more information or an informal chat about the role, please call the park team on 01271 872000 or email jobs@verdantleisure.co.uk
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