When you make a booking, you will be offered the option to take out our Cancellation Cover which covers you and your holiday party.
At just £10 per short break and £15 per full week, our Cancellation Cover protects should you, or any other member of your party be forced to cancel your holiday because of sickness, bereavement, redundancy or jury service.
Customers who have opted to take out our Cancellation Cover and complying with the terms and conditions will be entitled to the following (less a £20 administration fee).
42 Days or more: Full refund given
41 - 15 Days notice: 25% of total holiday cost will be retained (or the deposit, whichever is greater)
14 Days or less: 50% of the total holiday cost will be retained
If Cancellation Cover is not taken, and you wish to cancel your booking, we will be unable to offer a refund of any monies paid.
Completion of our Cancellation Form and proof in the form of a Doctor's Certificate, Employer's or Court Notification will be required in writing, by recorded delivery, prior to your confirmed holiday start date.